Maintaining the security of your data is a priority of Ryebridge, we are committed to respect your privacy rights.

We will:

  • Handle your data fairly and legally at all times.

  • We are dedicated to being transparent about what data we collect from you and how we may use such data. 

This privacy notice aims to explain the types of personal data Ryebridge may collect about you when you interact with us whether you visit our developments, offices, use your mobile device or go on line. It also aims to explain how we will process, share and keep your data.

We hope this will answer any questions you have, but if you still have any questions, please get in touch with us at:

As we may need to update this notice from time to time, we will update you if there are any significant changes, however please feel free to check this notice as you wish from time to time.

Who are we?

RYEBRIDGE LIMITED - Company number 07005916 are registered companies in England and Wales gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection regulation and law. This notice provides you with the necessary information regarding your rights and obligations, and explains how, why and when we collect and process your personal data.

Ryebridge Ltd is also registered on the information Commissioner's Register of Data Controllers.

Collection of personal data

We may collect and process your data for reasons including:

  • So that we comply with any legal obligation we have.

  • In order to comply with our duties and exercising our rights under a contract with you. 

  • The pursuit of our legitimate interests (as set out below); or where you have consented to the processing.

This includes:

  • When you contact us in person, on our website, by phone, by e-mail or by post;

  • During the course of agreeing a contract from us and/or selling to us.

  • When you apply for a job vacancy with us.

  • Our legitimate interests

The normal legal basis for processing customer data, is that it is necessary for the legitimate interests of Ryebridge including:

  • selling and supplying our services;

  • protecting customers, employees and other individuals and maintaining their health, safety and welfare;

  • promoting, marketing and advertising our products and services;

  • sending promotional communications which are relevant and tailored to individual customers;

  • understanding our customers’ behaviour, activities, preferences and needs;

  • improving existing products and service and developing new products and services;

  • complying with our legal and regulatory obligations;

  • preventing, investigating and detecting crime, fraud or anti-social behaviour and prosecuting offenders, including working with law enforcement agencies;

  • handling customer contacts, queries or disputes;

  • protecting Ryebridge Ltd, its employees and customers, by taking appropriate legal action against third-parties who have committed criminal acts or are in breach of legal obligations.

  • fulfilling our duties to our customers, employees, shareholders and other stakeholders.

The purposes and reasons for processing your personal data

We take your privacy very seriously and will never disclose or share your personal data without your knowledge, unless we are required to do so by law. We only retain your data for as long as is necessary and for the purposes specified in this notice. Unless we notify you, we will not process your personal data outside of the European Economic Area (EEA), as it is currently defined. 

Detailed below are examples of when we would collect, process and in some cases share, your personal data:

  • to ensure that content from our website is presented in the most effective manner for you and for your computer/device;

  • to verify your identity;

  • to process job applications;

  • to provide you with information, products or services that you request from us;

  • to notify you about changes to our services

Protective and pre-emptive safety features

We use CCTV on various sites, for the safety of and prevention of any crimes committed against our staff, our customers, our equipment and our properties, not for other monitoring purposes. 

We provide staff with the option to wear enhanced safety items whilst on our sites which monitor them to increase their safety and to prevent crime, not for other monitoring purposes.

In the event of any criminal investigations, we may be required by law, to share the data captured with the relevant authorities.

How long will we keep your data?

We only ever retain personal information for as long as is necessary and we have retention policies in place to meet these obligations. We are required under some laws or regulations to retain your personal data for a set period of time for example, the maximum legally obliged retention period for certain health and safety related matters is 40 years. 

Where there is no legal obligation, for example around direct marketing information, we will hold your data for 2 years, unless you opt out within this time. 

Some specific areas include, but are not limited to:

  • Health & Safety related matters – up to 40 years

  • Direct marketing – up to 2 years

Other data will be held for up to 6 years in line with the statute of limitations.

Cookie policy

Cookies are small text files stored on your computer (or mobile device) by web pages as you visit them. Cookies are not programs and cannot harm your computer.

Cookies allow us to store information on your visit which can help us to improve your experience of the website. We do not store personally identifiable information in cookies we create. Cookies can also help us to identify and resolve errors, or to determine relevant related information to show you when you're browsing.

Cookies can help enhance your experience of our website, by letting you navigate between pages efficiently and showing you details that are related to your browsing history. However, you may consider that some of the information that we store is private, and we recognise that you may want to choose whether to receive them on your computer. To help you to decide whether to accept our cookies, we have listed all our cookies in the table below.





Session Tracking

Session Tracking cookie

Session cookie

Session cookie used to identify a particular session. Persists for the duration of a session only and does not contain any personal information.

User Profile

User Profile Tracking

Persistent cookie

User profile cookies store a unique identifier for a visitor which corresponds to a profile record in a secured database. This allows you to login on the site and save developments or register for updates.


Login Tracking

Session / Persistentcookie

Used for authentication. By default the cookie will persist for the current session only, but users have the option to select the "remember Me" option, which will make the cookie persistent.


Policy acceptance

1st party cookie

When you first visit the website you are provided with a message about our cookie policy. On acceptance a cookie is set so that the message is not displayed again.

Google Analytics - Pages

Page tracking

1st or 3rd party cookie

All pages contain Google Analytics tracking code which identifies each page viewed by the user. It is not possible to gain any personal information from this system.

Google Analytics - Events

Event tracking

1st or 3rd party cookie

Certain actions on the website such as requesting a brochure or booking a viewing will trigger an event in Google Analytics. This is used to measure site performance and no personal data is captured.

Social sharing

1st or 3rd party cookie

This tool allows you to share items on our website on sites such as Facebook or twitter.

Sitecore analytics

Page tracking

1st party cookie

This allows us to view the number of visits to pages across the website.


Event Tracking

1st or 3rd party cookie

A YouTube cookie is used to provide web analytics in terms of the number of times a video has been watched and/or shared. For further information, read YouTube's privacy policy at

Managing cookies

To check or update your settings, you will need to know what browser you are using and what version of it you have. You can usually find this out by opening the browser, then clicking on 'Help' and then 'About'. This will give you information about the browser version you are using.

Microsoft Internet Explorer

  • Click on 'Tools' at the top of your browser window and select 'Internet options’, then click on the 'Privacy' tab.

  • Ensure that your privacy level is set to Medium or below, which will enable cookies in your browser.

  • Settings above Medium will disable cookies.

Google Chrome

  • Either click on 'Tools' at the top of your browser window and select ‘Options’ or click on the “spanner” icon and then chose ‘Settings’.

  • Click the 'Under the Bonnet’ tab, locate the 'Privacy' section, and select the 'Content settings' button.

Mozilla Firefox

  • Either, click on 'Tools' at the top of your browser window and select ‘Options’ or click on the orange “Firefox” button and chose ‘Options’ from this menu.

  • Then select the Privacy icon.

  • Click on Cookies.


  • Click on the Cog icon at the top of your browser window and select the 'Preferences' option.

  • Click on 'Security'.

Contact us - If you need to get in touch with us about this Privacy Policy or your Personal Data that we process, please contact